Free Video Teleconferencing Installed at your business. (Ask for Details)


  • Face to face interactive training is the best method to teach, motivate and improve corporate performance…

  • Introducing video teleconference training that brings the trainer to you in an interactive format like no other.

  • Up to this point, interactive training was limited to trainers on site.

  • Interactive training is affordable and brings the trainer to you in an interactive format.

How...

Virtual...A new and exciting way to train that is virtual and affordable. We will install a free teleconferencing equipment in your showroom or office and schedule live interactive training with your company for less than onsite training!

Traditional...Our trainers will discuss with you your training needs and schedule a time to come to your store and conduct the classes on site in your facility.

Custom Programs...Dovetail Training Company will custom design proprietary corporate training programs for your company.

Who...

Cathey Manley

Cathey Manley is the owner of Cathey Manley & Associates Ltd, which was founded in 1981 and a partner with Dovetail Training Company. She is a licensed Interior Designer in the state of Florida.

Ms. Manley worked for a private designer after graduation for a short time and then spent the next 10 years working for Bayles Furniture, first as a sales designer and then as Director of Marketing and Design for the high end, multi store operation.

Professionally, Ms. Manley is a past national President of the Interior Design Society as well as one of only 10 Fellows of that society. She is a founding member of the Council of Qualifying of Residential Interior Design (CQRID), Association of Interior Design Professionals (AIDP) and a member of WITHIT.

She was the residential Interior Designer on the TV show, “Great American Home”, been published in Cathy Crane’s book, “What Do You Say To a Naked Room?” and listed in the Who’s Who of American Women. She wrote and produced her highly successful video “Selling Accessories”, as well as many other training programs for retailers as well as manufactures. Her company specializes in motivational and sales training with customer focus and design flair.

Some of the retail clients that have used Cathey's services include:

- Robb & Stucky, Ft. Myers, FL  - Southern Lifestyle, The Villages, FL
- La-z-Boy Furniture Galleries, Monroe, MI  - Lack’s, Victoria, TX
- C.S. Wo, Honolulu Hawaii  - Williams & Kay, Anchorage, AS
- Turner’s, Sebring, FL  - Baer’s, Pompano Beach, FL
- Haverty’s, Atlanta, GA  - Slumberland, St. Paul MN
- Woodchuck’s Fine Furniture, Jacksonville, FL  - Countrywide Furniture, Medford, ON
- Stoney Creek Furniture, ON - DeBoer’s , ON
- Kacey’s Fine Furniture, Denver, CO - Sadler Bros., Anchorage, AS
- McMahon’s, Redding, CA - Oscar Rau, Frankenmuth, MI
- Warner’s , Cleveland, OH  

 

Manufacturers, Suppliers and Trade Associations:

- American Drew - Kincaid
- Broyhill - La-Z-Boy Furniture
- Cochrane - NHFA, and WHFA
- Flexsteel - PA House
- Hammary - Solutia
- Harden - Stickley
- Hickory White - Thomasville

Harry Costantino

For the last 25 years, Harry Costantino has enjoyed a successful career with some of the most recognized names in the home furnishings industry. He is now a full partner in the Dovetail Training Company.

Most notable among his career accomplishments is his progressive tenure with the predominant multi-store retailer, Jordan’s Furniture.

While serving in diverse leadership roles in Sales, Management, and as the Director of Customer Relations he earned the reputation as an effective change agent, consistently providing the corporate training, needs analysis, tactical support, best-practices development, and motivation required to build high-performing teams.

Harry authored and implemented his comprehensive training program while serving as the company’s Corporate Sales Trainer. Delivered to over 300 commission sales associates and 120 service employees, his program provided the framework for continuous improvement across both sales and service functions.

Through ongoing mentoring and effective succession planning, he provided train – the – trainer guidance and groomed several management candidates who met with notable success throughout the company.

Most recently, Harry has been with the bedding giant Sleepy’s. His bedding program takes a store-within-a-store approach to mattress sales and includes: how to effectively sell one brand over the other, adding accessories, and how to increase the average ticket by stepping the customer up to premium bedding.

His programs are now available through the Dovetail Training Company and include needs analysis, on-site training, student manuals, and on-going mentoring for all sales, service, and management personnel.

Educational Programs...

"Principles into Action" - Harry Costantino

"Selling Bedding" - Harry Costantino

"There is no such thing as a Browser" - Cathey Manley

"Basic Design for Non Designers" - Cathey Manley

"In Home Design" - Cathey Manley

"Selling Accessories" - Cathey Manley

Contact us at 585-370-2285 or e-mail at CatheyMnly@aol.com to discuss the right program for you.


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